You are not happy with your new artwork? If the original artwork doesn’t satisfy you entirely, you have 5 business days from receipt of the artwork to return it in its original package. You must ensure that the artwork is securely packaged for return shipping. The customer is responsible for shipping costs. We will not accept returned items that have been damaged in transit due to poor packing. If this is the case, the item will be returned to the customer at the customer’s expense. Unfortunately, after 5 days, I am unable to offer refunds or exchanges.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
I am not able to offer refunds in the following cases:
Any item not in its original condition, is damaged or missing parts for reasons not due to my error.
Any item that is returned more than 5 days after delivery.
Please contact me at firstname.lastname@example.org.